AI voice agent for vet clinics: visits, vaccines and grooming booked by phone

A vet clinic's phone

The team is with a pet, in surgery or bathing a dog, and the phone rings: one owner wants a vaccine, another asks about hours, another calls worried. Administrative calls can go to the voice agent; emergencies reach a person.

What the agent resolves by phone

• Books visits, vaccines, check-ups, bathing and grooming in the available vet's or groomer's calendar.
• Records the owner's name and phone, the pet and the general reason.
• Reschedules or cancels on the same call.
• Answers hours, location and services from the clinic's knowledge base.
• Places reminder calls, with a WhatsApp fallback when nobody answers.

Emergencies

Calendar and channels

Wenzy has its own calendar per professional, synced with Google Calendar. An appointment booked by phone lands in the same calendar as one from WhatsApp or Instagram, and the call stays in the owner's conversation with its recording, summary and transcript.

Which plan to choose

A vet clinic with several professionals and services of different lengths usually picks Profesional, which adds services with their own duration and professional, plus smart follow-up. Voice is included in every plan, including the free trial.