Wenzy Hospitality AI

Your front desk
never closes.

Wenzy is the AI receptionist that lives on WhatsApp, Instagram and Messenger. It assists, recommends and closes bookings 24/7 — connected live to your PMS and channel manager.

Meet WenzySee the flow

Compatible with SiteMinder, Omnibees and more.

Connected to your hospitality stack

WHATSAPPBOOKINGCLOUDBEDSINSTAGRAMMETA
9:41
W

Hotel Villa Maria

online

Message

NATIVE INTEGRATIONS

Connect commercial and operational workflows in one flow.

Wenzy brings messaging, availability and follow-up together inside a cleaner interface focused on conversion.

Drag the logos to play with them 🐝

LIMITLESS POWER

A premium experience that still feels operational.

Everything a modern hotel needs to answer faster, sell better and keep visual control at every touchpoint.

24/7 AI receptionist

Handle questions, qualify intent and present available options with a consistent tone and zero idle time.

WhatsApp as a sales channel

Turn conversations into direct bookings with a cleaner interface and a hospitality-first reply sequence.

Automation with judgment

Wenzy moves each conversation to the right next step: recommend, resolve, escalate or close.

Synced availability

Keep rooms, rates and statuses visible in real time so sales and operations work from the same picture.

REAL-TIME OPERATIONS

Total control

See conversations, availability and conversion from a cleaner, more spacious dashboard.

Live

Omnichannel inbox

Centralized view to review volume, hot conversations and reservation status in seconds.

AI Booking Flow

Revenue pipeline

Clearer visual reading for sales and operational teams, even on high-load days.

Useful history for human handoff whenever a conversation needs personalized follow-up.

One visual logic for front stage, operations and metrics, without a fragmented tool feel.

SYSTEM FEATURES

Everything you need to operate and sell more

A comprehensive platform specifically designed to simplify hospitality marketing, service, and operations.

Omnichannel Service

  • Unified inbox for WhatsApp, Instagram, and Facebook Messenger.
  • Centralized management of all conversations from a single panel.
  • Real-time responses with complete guest history.
  • Send and receive messages, images, audio, files, and PDFs.
  • Template usage to speed up service on supported channels.

AI Automation

  • AI Chatbots trained for 24/7 hospitality service.
  • Automatic responses to FAQs about rooms, rates, and services.
  • Automatic availability checks.
  • Automated quote generation.
  • AI-assisted reservation creation.
  • Guest data collection and updates during the conversation.
  • Automatic handoff to a human agent when the case requires it.

Hotel Management

  • Management of one or multiple properties from the same system.
  • Room type, capacity, and hotel information management.
  • Inventory and availability control by dates.
  • Quota and inventory blocking to prevent overbooking.
  • Full reservation cycle tracking: pending, quoted, confirmed, check-in, check-out, canceled, and no-show.
  • Operational view of reservations and occupancy.

Pricing and Commercial

  • Base or rack rate configuration.
  • Seasonal pricing rules.
  • Special prices and demand adjustments.
  • Automated rate calculation.
  • Pipeline management and triggers for sales follow-up.

CRM and Operation

  • Centralized contact base with guest data and history.
  • Contact identification by channel.
  • Conversation assignment to team members.
  • Internal collaboration for service continuity.
  • User, role, and permissions management.

Metrics and Control

  • Dashboard with conversation, channel, and activity metrics.
  • Response time and operational performance tracking.
  • Plan usage and message consumption control.
  • Subscription and billing management.

SCALABLE PLANS

From one property to a multi-hotel operation.

The same visual and operational experience scales with your team, your channels and your conversation volume.

Básico

Basic

Ideal para propiedades independientes y operaciones compactas.

Format

USD 150/mes

4,000 mensajes IA

Dashboard visual y app móvil

Sincronización con disponibilidad

Soporte estándar

Select Plan
Recomendado

Standard

Para hoteles con alto volumen que buscan escalar su automatización.

Format

USD 249/mes

10,000 mensajes IA

Múltiples propiedades

Integraciones PMS Nativas

Soporte prioritario

Select Plan
Avanzado

Professional

Cobertura total para grupos hoteleros y altos flujos conversacionales.

Format

USD 399/mes

20,000 mensajes IA

IA Avanzada Personalizable

Acceso API

Soporte dedicado 24/7

Select Plan

WENZY HOSPITALITY AI

Ready for Wenzy to reply and sell like your best receptionist?

Bring the visual clarity and premium feeling of a modern landing page into an operation that actually converts conversations into reservations.

Talk to WenzySee the flow
Wenzy | Conversational AI for hotels