Overloaded phone lines
Patients wait on hold or leave unanswered messages. Wenzy handles every chat at once and leaves the appointment confirmed.
AI for medical practices
Medical appointments on WhatsApp for practices, clinics and specialists
Wenzy serves your patients on WhatsApp, Instagram and Messenger, books consultations and follow-ups with the right specialist, answers administrative questions and sends reminders, without giving medical advice.
14 days free · 300 messages · no credit card
Works on
WhatsAppInstagramMessengerGoogle Calendar
9:41
S
San Rafael Clinic
online
24/7
Replies at night, on weekends and while you serve customers.
Synced
Every appointment lands in Wenzy's calendar and Google Calendar.
Reminders
Automatic WhatsApp notice before every appointment.
Benefits
What Wenzy solves in a medical practice
Front desk busy with repetitive tasks
Hours, specialties, consultation fees, address and preparation are answered without tying up staff who serve patients in person.
No-shows and gaps in the calendar
WhatsApp reminders and in-chat rescheduling free up slots for other patients.
How it works
How Wenzy books an appointment
From the first message to a confirmed appointment, without your team stepping in.
- 1
The patient writes
They ask for a consultation or follow-up on WhatsApp, Instagram or Messenger.
- 2
Wenzy identifies specialty and visit type
It asks the general reason and whether it is a first visit or follow-up, without requesting clinical information.
- 3
It offers the specialist's slots
It checks their calendar in Wenzy, synced with Google Calendar, and proposes free slots.
- 4
It confirms, instructs and reminds
It sends a confirmation with administrative instructions and a reminder before the visit.
Calendar
Wenzy's built-in calendar, synced with Google Calendar
Wenzy includes its own appointment calendar: each professional has their own hours, services and blocked time. If you already use Google Calendar, connect the account and appointments sync so your team sees them where it already works.
- Hours, service duration and breaks per professional
- Google Calendar sync once the account is connected
- Rescheduling and cancellation in the same chat
- Automatic WhatsApp reminders before the appointment
Today's schedule
Google Calendar- 9:00 amLLaura M.Confirmed
- 10:30 amCCarlos R.Reminder sent
- 12:00 pmAAna P.Rescheduled in chat
- 3:30 pmDDiego S.Booked on WhatsApp
Use cases
Typical use cases in practices and clinics
- General practice and specialist consultations
- Follow-up and check-up appointments
- Administrative instructions: documents, arrival time, parking
- Rescheduling or cancelling in chat
- Deposits for private consultations with payment links (Clinic plan)
- Handing symptoms, emergencies or test results to a person
Plans
Plans for appointment businesses
An independent physician starts with Essential. A practice with several specialists uses Professional. A clinic with several locations, more than 5 professionals or deposits uses Clinic.
Free trial
No card$014 days free
Set up your calendar in Wenzy, sync it with Google Calendar and test scheduling with real customers before choosing a plan.
- 300 messages included
- 2 professionals · 1 location
- Channels: WhatsApp, Messenger and Instagram
Essential
IndependentsUS$49/month
For independent professionals and small practices that book on WhatsApp.
- 1,500 AI messages included
- Up to 2 professionals · 1 location
- Channels: WhatsApp and Messenger
Professional
RecommendedUS$99/month
For practices and centers with several professionals and services.
- 4,000 AI messages included
- Up to 5 professionals · 1 location
- Channels: WhatsApp, Messenger and Instagram
Clinic
Multi-locationUS$199/month
For clinics and centers with several locations, deposits and high message volume.
- 8,000 AI messages included
- Up to 15 professionals · up to 3 locations
- Channels: WhatsApp, Messenger and Instagram
Meta bills your business's Meta business portfolio directly for WhatsApp templates, such as reminders, and, from October 1, 2026, also service messages (replies inside the 24-hour window), at its current rate.
See full plan detailsGood practices
Good practices before switching on the AI
A clear setup prevents wrong bookings and protects your customers.
- Configure Wenzy to handle administrative topics only, never diagnoses
- Hand messages with severe symptoms to a person immediately and point to emergency channels
- Ask only for name, phone number and general reason for the visit
- Do not share test results or medical records through the automated chat
- Set hours and duration per specialty and visit type
- Explain in your privacy policy how you process scheduling data
Guides
Related guides
Booking medical appointments on WhatsApp: a guide for practices and clinics
Automating a medical calendar needs clear limits: AI books and guides on admin topics; clinical matters stay with the physician.
Read guideHow to reduce appointment no-shows with WhatsApp reminders
A missed appointment is a slot nobody else uses. Here is how to design WhatsApp reminders people actually answer.
Read guideAI virtual receptionist vs. human receptionist: what fits your business
It is not about replacing anyone: AI covers repetitive and after-hours work, and your team keeps what needs judgment.
Read guideOther industries that book with Wenzy
FAQ
Frequently asked questions
Does Wenzy give medical advice or diagnoses?
No. Wenzy answers administrative topics (hours, specialties, prices, location and general preparation) and hands any clinical question to your team.
What patient data does Wenzy ask for?
Name, phone number and the general reason for the appointment. It does not request or keep medical records, diagnoses or results.
Does it work with several specialists and locations?
Yes. Each professional has a calendar in Wenzy with their hours and services. The Clinic plan covers up to 15 professionals and 3 locations, and each additional professional costs US$12 per month.
Does it sync with the calendar we already use?
Wenzy includes its own calendar and syncs it with Google Calendar when you connect the account, so physicians see their appointments where they already work.
Try Wenzy
Let Wenzy fill your calendar while you serve customers
Set up your calendar, connect WhatsApp, Instagram and Messenger, and test the flow with real customers for 14 days.