WhatsApp AIfor hotelsthat quotes, takes payments and books
Turn WhatsApp, Instagram and Messenger into a direct booking channel. Wenzy understands the guest request, checks availability and rates, builds the quote, sends a payment link and leaves the booking ready for operations.
Most guests already message before they book. Wenzy reduces the gap between the first question and the close: it replies in seconds, recommends the right room and moves toward confirmation without making the guest call or wait for the next shift.
Detects dates, guest count, intent and urgency from the first message.
Checks live availability and rates so it never quotes rooms you cannot sell.
Creates the booking or prepares a human handoff with the full conversation context.
Automated hotel quote engine
Wenzy does not send generic replies. It generates clear quotes with dates, room types, rates, conditions and photos when relevant. Your team stops copying prices into WhatsApp and the guest receives a proposal ready to approve.
Formal quotes for guests, companies, agencies and groups.
Traceable documents and messages in the same chat where the request started.
Smart follow-up when the quote goes quiet.
Payments inside the WhatsApp flow
When the guest is ready, Wenzy can send a secure payment link for the deposit or full stay. The payment happens on your gateway page, not inside the chat, and the conversation stays connected to the commercial close.
Payment links with the gateway your hotel already uses.
Fewer manual transfers and fewer bookings going cold.
Payment and booking confirmation visible to sales and operations.
Connected to your hotel stack
The difference between a basic chatbot and an AI receptionist for hotels is the connection to real data. Wenzy works with your PMS, channel manager and messaging channels so sales and operations stay aligned.
Native Cloudbeds integration.
Compatible with SiteMinder, Omnibees, Siesa and other hotel systems.
Conversation history and context for human handoff when needed.
Related guides to sell more on WhatsApp
Explore practical flows to turn inquiries into bookings, quotes and confirmed payments.
Yes. Wenzy checks availability and rates from the connected PMS or channel manager so it replies with real options, not manually typed prices.
Can it collect hotel booking payments on WhatsApp?
Yes. Payment links are available on the Professional plan and require an active gateway at your hotel. Wenzy sends a secure link in the chat to collect a deposit or full amount, without asking for card details by message.
Does this replace the front desk team?
No. Wenzy automates repetitive questions and simple closes so the team can step into complex, VIP or sensitive conversations with full context.
Which plan do I need for bookings and payments?
Booking creation is available from the Standard plan and payment links on the Professional plan. Every plan starts with a 14-day free trial.
