Does Wenzy quote real rates on WhatsApp?
Yes. Wenzy checks availability and rates from the connected PMS or channel manager so it replies with real options, not manually typed prices.
Wenzy Hospitality AI
WhatsApp AI for hotels that quotes, takes payments and books
Turn WhatsApp, Instagram and Messenger into a direct booking channel. Wenzy understands the guest request, checks availability and rates, builds the quote, sends a payment link and leaves the booking ready for operations.
No credit card
14 days free
Easy cancellation
Quoteswith connected rates
Payment linkswith your gateway
Bookingsin your PMS
Secure paymenton your gateway
Connected toyour hotel stack
Connect your hotel stack
Each connection is configured with the property's PMS, modules, and operational actions.
What to know before deciding if Wenzy fits your hotel
Wenzy is an AI receptionist for hotels that handles messaging, checks data in connected systems, and moves an inquiry toward a booking. It fits hotels with repetitive inquiries that want more direct sales while retaining human control.
Does it collect hotel booking payments on WhatsApp?
Yes. Payment links are available on the Professional plan and require an active gateway at your hotel. Wenzy sends a secure link in the chat to collect a deposit or full amount, without asking for card details by message.
Does this replace the front desk team?
No. Wenzy automates repetitive questions and simple closes so the team can step into complex, VIP or sensitive conversations with full context.
Which plan do I need for bookings and payments?
Booking creation is available from the Standard plan and payment links on the Professional plan. Every plan starts with a 14-day free trial.
From message to confirmed booking
Most guests already message before they book. Wenzy reduces the gap between the first question and the close: it answers automatically, recommends a room from available information, and moves toward confirmation or human handoff.
- Detects dates, guest count, intent and urgency from the first message.
- Checks availability and rates exposed by the connected system before presenting options.
- Creates the booking or prepares a human handoff with the full conversation context.
Automated hotel quote engine
Wenzy does not send generic replies. It generates clear quotes with dates, room types, rates, conditions and photos when relevant. Your team stops copying prices into WhatsApp and the guest receives a proposal ready to approve.
- Formal quotes for guests, companies, agencies and groups.
- Traceable documents and messages in the same chat where the request started.
- Smart follow-up when the quote goes quiet.
Payments inside the WhatsApp flow
When the guest is ready, Wenzy sends a secure payment link for the deposit or full stay. The payment happens on your gateway page, not inside the chat, and the conversation stays connected to the commercial close.
- Payment links with the gateway your hotel already uses.
- Fewer manual transfers and fewer bookings going cold.
- Payment and booking confirmation visible to sales and operations.
Connected to your hotel stack
The difference between a basic chatbot and an AI receptionist for hotels is the connection to real data. Wenzy works with your PMS, channel manager and messaging channels so sales and operations stay aligned.
- Cloudbeds connection for availability, rates, bookings, and payments.
- SiteMinder, Omnibees, and Siesa connections configured by property.
- Conversation history and context for human handoff when needed.
Related guides to sell more on WhatsApp
Explore practical flows to turn inquiries into bookings, quotes and confirmed payments.
Frequently asked questions
Does Wenzy quote real rates on WhatsApp?
Yes. Wenzy checks availability and rates from the connected PMS or channel manager so it replies with real options, not manually typed prices.
Does it collect hotel booking payments on WhatsApp?
Yes. Payment links are available on the Professional plan and require an active gateway at your hotel. Wenzy sends a secure link in the chat to collect a deposit or full amount, without asking for card details by message.
Does this replace the front desk team?
No. Wenzy automates repetitive questions and simple closes so the team can step into complex, VIP or sensitive conversations with full context.
Which plan do I need for bookings and payments?
Booking creation is available from the Standard plan and payment links on the Professional plan. Every plan starts with a 14-day free trial.