Integrations

Integrations to answer, book and get paid on WhatsApp

Wenzy connects with the channels your customers write on, with your calendar and with your payment and booking systems. The AI answers with real data, books and collects payments, without your team copying information between tools.

14 days free · no credit card

integrations
10
integrations
messaging channels
3
messaging channels
payment gateways
2
payment gateways
  • WhatsApp
  • Google CalendarGoogle Calendar
  • Instagram
  • Mercado PagoMercado Pago
  • WenzyEverything connected to Wenzy
  • StripeStripe
  • Messenger
  • Cloudbeds
  • SiteMinder

By business type

The integrations each type of business uses

Channels are the same for everyone. What changes is where the calendar or inventory lives and how payments are collected.

Hotels and lodging

Hotels, hostels and hotel groups that quote, book and collect payments on WhatsApp with their PMS or channel manager.

Integrations

  • Mercado Pago
  • Stripe
  • Cloudbeds
  • SiteMinder
  • Omnibees
  • Siesa

Implementation

How Wenzy connects to your tools

Four steps from the Wenzy dashboard, with the team's support during implementation.

  1. 1

    Connect your channels

    Link WhatsApp Business, Instagram and Messenger. With coexistence you keep the WhatsApp app on the same number.

  2. 2

    Connect your calendar or PMS

    Practices, clinics and other industries set up the Wenzy calendar and connect Google Calendar. Hotels connect their PMS or channel manager.

  3. 3

    Turn on payments

    Turn on payment links with Mercado Pago or Stripe to collect deposits and bookings from the chat.

  4. 4

    The AI starts serving

    Wenzy replies, books and collects payments, and hands your team the cases that need human judgment.

Comparison

Which integration each business uses

IntegrationOther industriesHotelsPlans
WhatsApp BusinessYesYesAll plans
Instagram DirectYesYesOther industries: Professional and Clinic · Hotels: Standard and Professional
Facebook MessengerYesYesAll plans
Google CalendarGoogle CalendarYesNot applicableAll Other industries plans
Mercado PagoMercado PagoYesYesOther industries: Clinic · Hotels: Professional
StripeStripeYesYesOther industries: Clinic · Hotels: Professional
CloudbedsCloudbedsNot applicableYesHotel plans
SiteMinderSiteMinderNot applicableYesHotel plans
OmnibeesOmnibeesNot applicableYesHotel plans
SiesaSiesaNot applicableYesHotel plans

Official connections with minimum permissions

Wenzy uses each platform's official connection and only the data it needs to serve your customers.

Read the privacy policy
  • Meta's official WhatsApp Business Platform, with coexistence on the same number.
  • Google Calendar is used only to check availability and manage the appointments Wenzy creates.
  • Payments happen on Mercado Pago's or Stripe's secure pages.
  • For health businesses, Wenzy asks only for name, phone and the general reason for the visit.

FAQ

Questions about integrations

Which tools does Wenzy integrate with?

WhatsApp Business, Instagram and Messenger as channels; Google Calendar for appointment scheduling; Mercado Pago and Stripe for payment links; and Cloudbeds, SiteMinder, Omnibees and Siesa for hotels.

Do I need Google Calendar to book appointments with Wenzy?

No. Wenzy includes its own calendar per professional. Google Calendar is optional and you connect it when your team already plans its day there.

Which payment gateways does Wenzy use?

Mercado Pago and Stripe. Wenzy sends the payment link in the chat and confirms the appointment automatically once the payment clears. Appointment deposits are on the Clinic plan and hotel payment links on the Professional plan.

Do I keep using the WhatsApp Business app?

Yes. Wenzy works with coexistence: the WhatsApp Business app and the Wenzy connection use the same number at the same time.

Which hotel PMS connect with Wenzy?

Cloudbeds, SiteMinder, Omnibees and Siesa. The PMS + AI guide explains which data Wenzy uses from each system and how bookings are configured.

Is Instagram on every plan?

Instagram is on the free trial and on the Other industries Professional and Clinic plans, and on Standard and Professional for hotels. WhatsApp and Messenger are on every plan.

Try Wenzy

Connect your channels and start serving with AI

14 days free with WhatsApp, Instagram and Messenger, no credit card.