Front desk torn between counter and phone
While you serve an owner at the counter, Wenzy answers chats and books tomorrow's appointments.
AI for veterinary clinics
WhatsApp appointments for veterinary clinics and grooming salons
Pet owners write about vaccines, visits or grooming at any hour. Wenzy replies, identifies the service and the pet, books with the available vet or groomer and sends the reminder.
14 days free · 300 messages · no credit card
Works on
WhatsAppInstagramMessengerGoogle Calendar
9:41
P
Paws Vet
online
24/7
Replies at night, on weekends and while you serve customers.
Synced
Every appointment lands in Wenzy's calendar and Google Calendar.
Reminders
Automatic WhatsApp notice before every appointment.
Benefits
What Wenzy solves in a veterinary clinic
Services with different durations
A vaccine, a consultation and a bath with haircut take different times and professionals. Wenzy books each with its duration.
Forgotten vaccines and check-ups
WhatsApp reminders help owners show up for the appointment they booked.
How it works
How Wenzy books an appointment
From the first message to a confirmed appointment, without your team stepping in.
- 1
The owner writes
They ask for a visit, vaccine or grooming on WhatsApp, Instagram or Messenger.
- 2
Wenzy identifies pet and service
It asks the pet's name, species and general reason.
- 3
It offers times
It checks the vet's or groomer's calendar in Wenzy, synced with Google Calendar.
- 4
It confirms and reminds
It records the appointment, says what to bring and sends the reminder.
Calendar
Wenzy's built-in calendar, synced with Google Calendar
Wenzy includes its own appointment calendar: each professional has their own hours, services and blocked time. If you already use Google Calendar, connect the account and appointments sync so your team sees them where it already works.
- Hours, service duration and breaks per professional
- Google Calendar sync once the account is connected
- Rescheduling and cancellation in the same chat
- Automatic WhatsApp reminders before the appointment
Today's schedule
Google Calendar- 9:00 amLLaura M.Confirmed
- 10:30 amCCarlos R.Reminder sent
- 12:00 pmAAna P.Rescheduled in chat
- 3:30 pmDDiego S.Booked on WhatsApp
Use cases
Typical veterinary use cases
- General visits and check-ups
- Vaccination and deworming
- Bathing, haircuts and grooming for dogs and cats
- Instructions: fasting, vaccination card, carrier
- Rescheduling from the chat
- Immediate handoff of emergencies to your team
Plans
Plans for appointment businesses
A clinic with one vet and one groomer starts with Essential. A clinic with several vets and services uses Professional. A multi-location network with surgery deposits uses Clinic.
Free trial
No card$014 days free
Set up your calendar in Wenzy, sync it with Google Calendar and test scheduling with real customers before choosing a plan.
- 300 messages included
- 2 professionals · 1 location
- Channels: WhatsApp, Messenger and Instagram
Essential
IndependentsUS$49/month
For independent professionals and small practices that book on WhatsApp.
- 1,500 AI messages included
- Up to 2 professionals · 1 location
- Channels: WhatsApp and Messenger
Professional
RecommendedUS$99/month
For practices and centers with several professionals and services.
- 4,000 AI messages included
- Up to 5 professionals · 1 location
- Channels: WhatsApp, Messenger and Instagram
Clinic
Multi-locationUS$199/month
For clinics and centers with several locations, deposits and high message volume.
- 8,000 AI messages included
- Up to 15 professionals · up to 3 locations
- Channels: WhatsApp, Messenger and Instagram
Meta bills your business's Meta business portfolio directly for WhatsApp templates, such as reminders, and, from October 1, 2026, also service messages (replies inside the 24-hour window), at its current rate.
See full plan detailsGood practices
Good practices before switching on the AI
A clear setup prevents wrong bookings and protects your customers.
- Set the real duration of visits, vaccines, bathing and surgery
- Hand emergencies over immediately and publish your emergency line
- Do not give diagnoses or medication doses through the automated chat
- Define what the owner should bring for each service
- Keep separate calendars for medical visits and grooming
- Review missed appointments weekly and adjust reminders
Guides
Related guides
Veterinary appointments on WhatsApp: visits, vaccines and grooming in one calendar
Owners who write at all hours, services with different times and emergencies that cannot wait: the automated veterinary calendar.
Read guideHow to reduce appointment no-shows with WhatsApp reminders
A missed appointment is a slot nobody else uses. Here is how to design WhatsApp reminders people actually answer.
Read guideHow to book appointments on WhatsApp with AI: a complete guide for businesses
What a business needs for an AI to book appointments on WhatsApp without double bookings, how to set it up and what it costs.
Read guideFAQ
Frequently asked questions
Does Wenzy book grooming as well as vet visits?
Yes. Each service has its own duration and professional in Wenzy, so a vaccine, a visit and a bath with haircut are booked without clashing.
What about emergencies?
You configure emergencies so Wenzy hands the conversation to your team immediately and shares your emergency line.
What data does Wenzy ask for?
The owner's name and phone, the pet's name and species and the general reason for the visit. Medical records stay in your veterinary software.
Which plan fits a veterinary clinic?
Professional (US$99/month, up to 5 professionals) covers most clinics with vets and groomers. Essential (US$49/month) fits a small practice.
Try Wenzy
Let Wenzy fill your calendar while you serve customers
Set up your calendar, connect WhatsApp, Instagram and Messenger, and test the flow with real customers for 14 days.