Veterinary appointments by WhatsApp and phone: visits, vaccines and grooming in one calendar
How a veterinary clinic books visits, vaccines, bathing and grooming by WhatsApp and phone with AI, separates calendars by service and hands off emergencies.
A veterinary clinic runs two businesses in one place: the clinic and the grooming salon. Each has different times, professionals and peaks, and both receive requests on WhatsApp.
Typical services and durations
| Service | Sample duration | Professional |
|---|---|---|
| General visit | 30 min | Vet |
| Vaccination | 15 min | Vet |
| Bath | 60 min | Groomer |
| Bath and haircut | 90 min | Groomer |
Recommended flow
- 1Identify pet and service.Name, species and general reason.
- 2Offer times from the right calendar.Medical or grooming, synced with Google Calendar if you use it.
- 3Confirm with instructions.Vaccination card, fasting or carrier according to your instructions.
- 4Remind the appointment.A WhatsApp reminder before the visit.
Recommended plan
A clinic with several vets and groomers uses Professional (US$99/month, up to 5 professionals). A small practice starts with Essential (US$49/month).
Frequently asked questions
Does Wenzy give veterinary advice?
No. Wenzy answers administrative topics and hands clinical questions and emergencies to the team.
Can I separate medical visits and grooming?
Yes. Each service is assigned to its professional and calendar.
What data does it ask for?
The owner's name and phone, the pet's name and species and the general reason.
Does the voice agent handle emergencies by phone?
It answers the call, records the owner, the pet and the general reason and transfers the emergency to your team with a summary before connecting. Routine visits and vaccines are booked on the same call.
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