How much does an AI voice agent cost per minute in Latin America?
Per-minute rates for an AI voice agent in Latin America: from US$0.18/min, free unanswered calls, a prepaid balance and a monthly fee per number.
How billing works
- Prepaid USD balance, with top-ups from US$10 and optional auto top-up.
- Billed per started minute, by country and call direction: inbound or outbound.
- Unanswered calls are free.
- Purchased balance never expires.
- Each phone number has a monthly fee in the subscription.
- The free trial includes US$1.80 of balance, about 10 minutes.
Rates by country
| Country | Inbound | Outbound |
|---|---|---|
| Argentina | US$0.18/min | US$0.45/min |
| Bolivia | US$0.20/min | US$0.85/min |
| Brazil | US$0.18/min | US$0.18/min |
| Chile | US$0.18/min | US$0.35/min |
| Colombia | US$0.25/min | US$0.18/min |
| Costa Rica | US$0.18/min | US$0.45/min |
| Dominican Republic | US$0.18/min | US$0.40/min |
| Ecuador | US$0.18/min | US$0.75/min |
| El Salvador | US$0.18/min | US$0.35/min |
| Guatemala | US$0.18/min | US$0.50/min |
| Honduras | US$0.18/min | US$0.45/min |
| Mexico | US$0.18/min | US$0.18/min |
| Panama | US$0.18/min | US$0.70/min |
| Paraguay | US$0.18/min | US$0.45/min |
| Peru | US$0.18/min | US$0.18/min |
| Puerto Rico | US$0.18/min | US$0.18/min |
| United States | US$0.18/min | US$0.18/min |
| Uruguay | US$0.40/min | Not available |
| Venezuela | US$0.18/min | Not available |
| Your own line (SIP trunk), any country | US$0.18/min | US$0.18/min |
Inbound is a call received on one of your business numbers in that country. Outbound is a call the agent places to a phone in that country. With your own SIP trunk you pay the same rate in any country.
How to estimate a month
- 1Count inbound callsCheck how many calls your number gets today and how long they last on average.
- 2Add the outbound calls you will automateReminders, follow-ups, callbacks and campaigns.
- 3Apply the rateMultiply minutes by the rate for the country and direction; each call is billed per started minute.
- 4Add the number and the balanceInclude the number's monthly fee and turn on auto top-up so the balance never runs dry.
What changes between plans
Voice is included in every plan. Plans differ in how many calls the agent handles at once and which features it uses on a call, such as creating hotel bookings from Standard.
| Plan (hotels · appointments) | Calls at once |
|---|---|
| Free trial | 1 |
| Basic · Esencial | 2 |
| Standard · Profesional | 3 |
| Professional · Clínica | 5 |
Frequently asked questions
Does the plan include minutes?
No. Calls draw on the prepaid USD balance; the plan sets how many calls the agent handles at once.
What happens when the balance runs out?
Campaigns pause on their own when the voice balance runs out. With auto top-up the balance refills itself and the agent keeps calling.
Which countries does the agent call?
15 Latin American countries, Puerto Rico and the United States. Outbound calls to Venezuela and Uruguay are disabled.
What if I use my own number?
With your SIP trunk you pay US$0.18/min inbound and outbound, in any country, and you don't buy a number from Wenzy.
TRY WENZY
Try the voice agent on your own phone
Create your free account: a 14-day trial with US$1.80 of voice balance and no card. Have the agent call you before you go live.
Related articles
Other language versions