WhatsApp and phone scheduling for psychologists, physiotherapists and nutritionists: automate without losing warmth
How a psychologist, physiotherapist or nutritionist automates scheduling by WhatsApp and phone with AI, with discretion, crisis rules and neutral reminders.
Mental health and rehabilitation professionals work in 45- to 60-minute sessions without interruptions. Scheduling messages arrive anyway, and answering them between sessions eats into break time.
What to delegate and what not
| Task | Wenzy | Professional |
|---|---|---|
| Answering format, fee and times | Yes | Not needed |
| Booking and rescheduling sessions | Yes | Not needed |
| Reminders | Yes, with neutral text | Not needed |
| Personal or crisis conversations | Hands off immediately | Yes |
| Therapeutic guidance | No | Yes |
Recommended setup
- 1Define your format.In person, online or both, with separate hours if needed.
- 2Set durations.First consultations and follow-up sessions usually differ.
- 3Write crisis rules.Which messages are handed off and which emergency lines are shared in your country.
- 4Approve a neutral reminder.Date, time and format, without mentioning the reason.
Recommended plan
An independent professional uses Essential (US$49/month, up to 2 calendars). A center with several therapists and services of different lengths uses Professional (US$99/month).
Frequently asked questions
Does the AI discuss personal topics?
No. Wenzy answers administrative topics and hands any personal or sensitive message to the professional.
Does it work for online sessions?
Yes. Wenzy books in-person or online sessions according to the format you configure.
Does it handle weekly sessions?
Yes. The client books or reschedules each session in chat and receives a reminder.
How does the voice agent handle a call about a sensitive topic?
It only asks for name, phone and the general reason and books the session. If the person mentions a crisis, it transfers the call to a person or takes a message for you. The agent gives no clinical guidance.
TRY WENZY
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