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Automated booking for aesthetics centers and spas: from Instagram to a paid appointment

How an aesthetics center or spa turns Instagram DMs and WhatsApp chats into appointments with deposits, reminders and the right professional, using AI.

Published September 23, 2026Author: Wenzy Editorial Team2 min read

In aesthetics, demand starts on Instagram: a post about a facial or a seasonal promotion generates dozens of DMs. Whoever replies first with price and time wins the booking.

Three calendar challenges in aesthetics

  • Treatments with very different durations: 30 minutes of waxing versus a 90-minute massage.
  • Rooms and professionals specialized by treatment.
  • Uncommitted bookings that leave expensive gaps.

How Wenzy solves it

  1. 1Replies on Instagram and WhatsApp.Price, duration, preparation and two available times in the same reply.
  2. 2Assigns the right professional.Each treatment is linked to who performs it and their calendar.
  3. 3Collects the deposit.On the Clinic plan, Wenzy sends your gateway's payment link and confirms according to your policy.
  4. 4Reminds the appointment.A WhatsApp reminder before the treatment with preparation instructions.

Which plan to choose

If you collect deposits, Clinic (US$199/month) includes them with up to 15 professionals and 3 locations. A small center without deposits uses Professional (US$99/month), which already includes Instagram.

Related solutionWhatsApp and Instagram booking for aesthetics centers, spas and med spas

Frequently asked questions

Does Wenzy sell session packages?

Wenzy shares the packages you configure and books each session in the professional's calendar.

What if the client does not pay the deposit?

The appointment is confirmed according to the policy you define, for example only after payment.

Does it work for aesthetic medicine?

Yes, for booking consultations and procedures. Clinical questions go to the professional.

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